Case Studies
A selection of work showcasing where human insight, technology, and design strategy come together to create impact.
Designing Better Journeys for Patients and Clinicians
Transforming hospital operations through a human-centered redesign of patient flow powered by automation.
Building Trust in Human-AI Conversations
Redefining customer service with AI-driven conversational design that combines empathy and intelligent automation.
Shaping the Future of Intelligent Lending
Designing a human-centered narrative that turns AI-powered credit decisioning into a seamless and
confident customer experience.
Leadership Initatives
Beyond Onboarding:
Designing a UX Bootcamp for
Growth and Alignment
A framework for scaling design culture through shared learning, clarity, and mentorship.
Beyond Growth:
Extending the UX Bootcamp into a
Culture of Mentorship
Designing a framework where learning scales, leadership grows, and culture sustains itself.
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