Case Studies
Designing Intelligent Workflows for Enterprise AI
As the Design Lead, I created an AI-powered dashboard that empowers users to access strategic data and create their own advanced workflows.
Key Impact:
• Improved workflow efficiency by 35%
• Improved task completion rate by 25%
• Developed scalable patterns embraced across various teams, making processes smoother
Designing Automation for Human-Centered Experience
at Scale
As the Design Lead, I designed an AI-powered mobile app that effortlessly transforms complicated manual tasks into seamless automated experiences.
Key Impact:
• 40% reduction in manual effort and workflow
• 35% increase in user comprehension of AI guided lending process and concepts
• Increased adoption of AI-driven automation
Designing Trust in Conversational Experiences
As the Design Lead, I guided the design of a voice-and-text conversational agent skilled in financial services and thoughtfully adapts to client needs.
Key Impact:
• 32% boost in user trust and confidence in AI interactions
• Enhanced task completion rates via conversational flows by 25%
• Developed scalable conversational patterns across the platform
Designing Scalable Care Journeys for Patients
and Clinicians
As a Staff Designer, I led the design of an AI-based scheduling and reporting tool for clinicians navigating regulated environments and data-driven workflows.
Key Impact:
• $250K saved in operational savings
• Improved speed and clarity of clinical decision-making
• Better communication and reduced workflow complexity across teams
Leadership Initatives
Beyond Onboarding:
Designing a UX Bootcamp for
Growth and Alignment
A framework for scaling design culture through shared learning, clarity, and mentorship.
Beyond Growth:
Extending the UX Bootcamp into a
Culture of Mentorship
Designing a framework where learning scales, leadership grows, and culture sustains itself.
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